Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host
Why It Matters
Analysis dossierWhy It Matters
Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.
Immediate Attention
Yes
Unknown
Risk basis: CISA KEV exploitation signal; SOC ecosystem technology relevance; CRITICAL severity; Known exploitation signal from CISA KEV or ransomware metadata
Affected Products & Remediation
1 source-backed product- zammad zammad · < 7.2.2 · NVD CPE · Source
Vendor or catalog guidance (source)
- CISA KEV: Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Known exploitation (source facts)
Only what a source states. Unknown means no source has said either way; it is not "not exploited".
- CISA KEV
- Listed
- Exploited (source statement)
- Yes
- Publicly disclosed (source)
- Unknown
CISA required action: Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Suggested hunting (rule-based inference)
SecOps Signal recommendation (rule-based inference). These steps are hunting hypotheses from the vulnerability class; they do not state or imply that exploitation occurred here or anywhere.
Matched kev-network-exposure (CVSS AV:N, CISA KEV Listed)
Exposure
- Identify assets with the exact CVE and confirm the affected product/version against the advisory.Telemetry: DeviceTvmSoftwareVulnerabilities · KEV listing raises urgency, but inventory is needed to establish local exposure. · Rule kev-network-exposure
Exploitation evidence
- Review relevant edge or application access logs for unusual requests around the advisory window.Telemetry: CommonSecurityLog · Log review is a hunting hypothesis; KEV listing alone does not show local exploitation. · Rule kev-network-exposure
Response
- Recheck the affected assets after the source-stated mitigation or update is applied.Telemetry: DeviceTvmSoftwareVulnerabilities · A follow-up inventory check verifies local remediation. · Rule kev-network-exposure
CISA KEV Record
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Change History & Source Data
— No recorded material change
- CNA / source
- csirt@divd.nl
- Record status · verification
- NEW · CISA KEV confirmed
- CPE
- cpe:2.3:a:zammad:zammad:*:*:*:*:*:*:*:*, cpe:2.3:a:docker:docker:-:*:*:*:*:*:*:*, cpe:2.3:o:linux:linux_kernel:-:*:*:*:*:*:*:*
Evidence & Provenance
Linked by the query's stored exact CVE association. Review required tables and validation status before use.
DeviceTvmSoftwareVulnerabilities| where CveId == "CVE-2026-102490"| project DeviceId, DeviceName, OSPlatform, OSVersion, SoftwareVendor, SoftwareName, SoftwareVersion, CveId, VulnerabilitySeverityLevel, RecommendedSecurityUpdate, RecommendedSecurityUpdateId| sort by VulnerabilitySeverityLevel descCorrelated briefings
— No published briefing references this CVE