SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow
Why It Matters
Analysis dossierWhy It Matters
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
Immediate Attention
Yes
Unknown
Risk basis: CISA KEV exploitation signal; SOC ecosystem technology relevance; CRITICAL severity; Known exploitation signal from CISA KEV or ransomware metadata
Affected Products & Remediation
1 source-backed product- simple-help simplehelp · < 5.5.16; 6.0 · NVD CPE · Source
Vendor or catalog guidance (source)
- CISA KEV: Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Known exploitation (source facts)
Only what a source states. Unknown means no source has said either way; it is not "not exploited".
- CISA KEV
- Listed
- Exploited (source statement)
- Yes
- Publicly disclosed (source)
- Unknown
CISA required action: Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Suggested hunting (rule-based inference)
SecOps Signal recommendation (rule-based inference). These steps are hunting hypotheses from the vulnerability class; they do not state or imply that exploitation occurred here or anywhere.
Matched kev-network-exposure (CVSS AV:N, CISA KEV Listed); network-unauthenticated (CVSS AV:N, CVSS PR:N, CVSS UI:N)
Exposure
- Identify assets with the exact CVE and confirm the affected product/version against the advisory.Telemetry: DeviceTvmSoftwareVulnerabilities · KEV listing raises urgency, but inventory is needed to establish local exposure. · Rule kev-network-exposure
- Identify devices reporting this CVE and note which expose the affected service to untrusted networks.Telemetry: DeviceTvmSoftwareVulnerabilities · A network-reachable, no-privilege vector makes internet-facing instances the first exposure question. · Rule network-unauthenticated
Exploitation evidence
- Review relevant edge or application access logs for unusual requests around the advisory window.Telemetry: CommonSecurityLog · Log review is a hunting hypothesis; KEV listing alone does not show local exploitation. · Rule kev-network-exposure
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Exploitation evidence
- Review inbound connections to the affected service from unexpected sources since the advisory date.Telemetry: DeviceNetworkEvents · Hunting hypothesis from the CVSS vector; it does not show that exploitation occurred. · Rule network-unauthenticated
Response
- Recheck the affected assets after the source-stated mitigation or update is applied.Telemetry: DeviceTvmSoftwareVulnerabilities · A follow-up inventory check verifies local remediation. · Rule kev-network-exposure
CISA KEV Record
Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines.
Change History & Source Data
— No recorded material change
- CNA / source
- disclosure@vulncheck.com
- Record status · verification
- UPDATED · CISA KEV confirmed
- CPE
- cpe:2.3:a:simple-help:simplehelp:*:*:*:*:*:*:*:*, cpe:2.3:a:simple-help:simplehelp:6.0:pre-release:*:*:*:*:*:*
Evidence & Provenance
Linked by the query's stored exact CVE association. Review required tables and validation status before use.
DeviceTvmSoftwareVulnerabilities| where CveId == "CVE-2026-48558"| project DeviceId, DeviceName, OSPlatform, OSVersion, SoftwareVendor, SoftwareName, SoftwareVersion, CveId, VulnerabilitySeverityLevel, RecommendedSecurityUpdate, RecommendedSecurityUpdateId| sort by VulnerabilitySeverityLevel desc